Terms and Conditions
Shipping
Restrictions
We are unable to
ship outside the United States including to freight forwarders.
PLEASE READ THESE
TERMS AND CONDITIONS VERY CAREFULLY
THE TERMS AND
CONDITIONS OF PRODUCT SALES AND SERVICE PROJECTS ARE LIMITED TO THOSE CONTAINED
HEREIN. ANY ADDITIONAL OR DIFFERENT TERMS OR CONDITIONS IN ANY FORM DELIVERED
BY YOU ("CUSTOMER") ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND
NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN.
BY ACCEPTING
DELIVERY OF THE PRODUCTS OR BY ENGAGING IT Acquired LLC ("SELLER") TO
PROVIDE PRODUCT OR PERFORM OR PROCURE ANY SERVICES, CUSTOMER AGREES TO BE BOUND
BY AND ACCEPTS THESE TERMS AND CONDITIONS, UNLESS CUSTOMER AND SELLER HAVE
SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN.
ANY GENERAL
DESCRIPTION OF THE TYPES OF PRODUCTS OR SERVICES AND RESULTS THEREOF POSTED ON
ANY SELLER WEBSITE OR MOBILE APPLICATION DO NOT CONSTITUTE PART OF THE
AGREEMENT BETWEEN SELLER AND CUSTOMER.
Important
Information About These Terms and Conditions
These Terms and
Conditions constitute a binding contract between Customer and Seller and are
referred to herein as either "Terms and Conditions" or this
"Agreement". Customer accepts these Terms and Conditions by making a
purchase from or placing an order with Seller or shopping on any Seller Website
or Mobile Application (each, a "Site") or otherwise requesting
products (the “Products”) or engaging Seller to perform or procure any Services
(as this and all capitalized terms are defined herein). These Terms and
Conditions are subject to change without prior notice, except that the Terms
and Conditions posted on a Site at the time Customer places an order or signs a
Statement of Work will govern the order in question unless otherwise agreed in
writing by Seller and Customer.
Customer consents to
receiving electronic records, which may be provided via a Web browser or e-mail
application connected to the Internet; individual consumers may withdraw
consent to receiving electronic records or have the record provided in
non-electronic form by contacting Seller. In addition, Internet connectivity
requires access services from an Internet access provider. Contact your local
access provider for details. Electronic signatures (or copies of signatures
sent via electronic means) are the equivalent of written and signed documents.
Customer may issue a
purchase order for administrative purposes only. Additional or different terms
and conditions contained in any such purchase order will be null and void. No
course of prior dealings between the parties and no usage of trade will be relevant
to determine the meaning of these Terms and Conditions or any purchase order or
invoice, or any document in electronic or written form that is signed and
delivered by each of the parties for the performance of Services other than
Third Party Services (each, a “Statement of Work”). This Agreement contains the
entire understanding of the parties with respect to the matters contained
herein and supersedes and replaces in its entirety any and all prior
communications and contemporaneous agreements and understandings, whether oral,
written, electronic or implied, if any, between the parties with respect to the
subject matter hereof.
Governing Law
THESE TERMS AND
CONDITIONS, ANY STATEMENTS OF WORK, THE SERVICES HEREUNDER AND ANY SALE OF
PRODUCTS HEREUNDER WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA,
WITHOUT REGARD TO CONFLICTS OF LAWS RULES. ANY ARBITRATION, ENFORCEMENT OF AN
ARBITRATION OR LITIGATION WILL BE BROUGHT EXCLUSIVELY IN HILLSBOROUGH COUNTY, FLORIDA,
AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS
LOCATED THEREIN, SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO
CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL
JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING. Except in
the case of nonpayment, neither party may institute any action in any form
arising out of these Terms and Conditions more than one (1) year after the
cause of action has arisen. The rights and remedies provided Seller under these
Terms and Conditions are cumulative, are in addition to, and do not limit or
prejudice any other right or remedy available at law or in equity.
Title; Risk of
Loss
If Customer provides
Seller with Customer’s carrier account number or selects a carrier other than a
carrier that regularly ships for Seller, title to Products and risk of loss or
damage during shipment pass from Seller to Customer upon delivery to the carrier
(F.O.B. Origin, freight collect). For all other shipments, title to Products
and risk of loss or damage during shipment pass from Seller to Customer upon
delivery to the specified destination (F.O.B. Destination, freight prepaid and
added). Notwithstanding the foregoing, title to software will remain with the
applicable licensor(s), and Customer's rights therein are contained in the
license agreement between such licensor(s) and Customer.
Services
Customers may order
services (collectively, "Services") from or through Seller from time
to time. Certain Services may be provided by third parties, including, but not
limited to, extended warranty service by manufacturers, and are sold by Seller
as distributor or sales agent ("Third Party Services").
In the case of Third
Party Services, Customer shall consider the third party to be the contracting
party and the third party shall be the party responsible for providing the
services to the Customer and Customer will look solely to the third party for
any loss, claims or damages arising from or related to the provision of such
Third Party Services. Customer and Customer’s Affiliates (defined below) hereby
release Seller and Seller’s Affiliates (defined below) from any and all claims
arising from or relating to the purchase or provision of any such Third Parties
Services. Any amounts, including, but not limited to, taxes, associated with
Third Party Services which may be collected by Seller will be collected solely
in the capacity as an independent sales agent. For purposes of this Agreement
(a) “Affiliate” means, with respect to Seller, entities that Control, are
Controlled by, or are under common Control with Seller; and, with respect to
Customer, entities both that Control are Controlled by, or are under common
Control with Customer, and (b) “Control” or “Controlled” means the possession,
directly or indirectly, of the power to direct or cause the direction of the
affairs of another whether by ownership of shares, ability to appoint officers,
contract or otherwise.
Where Services are
ordered in a Statement of Work, each Statement of Work hereby incorporates
these Terms and Conditions and constitutes a separate agreement with respect to
the Services performed. Seller, or any of its Affiliates on behalf of Seller,
may execute a Statement of Work. In the event of an addition to or a conflict
between any term or condition of the Statement of Work and these Terms and
Conditions, these Terms and Conditions will control, except as expressly
amended in the applicable Statement of Work by specific reference to this
Agreement. Each such amendment will be applicable only with respect to such
Statement of Work and not to future Statements of Work. Changes to the scope of
the Services described in a Statement of Work will be made only in a writing
executed by authorized representatives of both parties. Seller will have no
obligation to commence work in connection with any such change, unless and
until the change is agreed upon in that writing executed by both parties. All
such changes to the scope of the Services will be governed by these Terms and
Conditions and the applicable Statement of Work. Each Statement of Work may be
signed in separate counterparts each of which shall be deemed an original and
all of which together will be deemed to be one original.
Cooperation
In addition to any
specific Customer duties set forth in any applicable Statement of Work,
Customer agrees to cooperate with Seller in connection with performance of the
Services by providing: (i) timely responses to Seller's inquiries and requests
for approvals and authorizations, (ii) access to any information or materials
reasonably requested by Seller which are necessary or useful as determined by
Seller in connection with providing the Services, including, but not limited
to, physical and computer access to Customer's computer systems, and (iii) all
Required Consents necessary for Seller to provide the Services. "Required
Consents" means consents or approvals required to give Seller, its
Affiliates, and its and their subcontractors the right or license to access,
use and modify all data and third-party products. Customer acknowledges and
agrees that the Services are dependent upon the completeness and accuracy of
information provided by Customer and the knowledge and cooperation of the agents,
employees or subcontractors (“Personnel”) engaged or appointed by Customer who
are selected by Customer to work with Seller.
Seller will follow
all reasonable Customer security rules and procedures, as communicated in
writing by Customer to Seller from time to time.
Access
Seller may perform
the Services at Customer's place of business, at Seller's own facilities or
such other locations as Seller and Customer deem appropriate. When the Services
are performed at Customer's premises, Seller will attempt to perform such Services
within Customer's normal business hours unless otherwise jointly agreed to by
the parties. Customer will also provide Seller access to Customer's staff and
any other Customer resources (and when the Services are provided at another
location designated by Customer, the staff and resources at such location) that
Seller determines are useful or necessary for Seller to provide the Services.
When the Services are provided on Customer's premises or at another location
designated by Customer, Customer agrees to maintain adequate insurance coverage
to protect Seller and Customer's premises and to indemnify and hold Seller and
its Affiliates, and its and their agents and employees harmless from any loss,
cost, damage or expense (including, but not limited to, attorneys' fees and
expenses) arising out of any product liability, death, personal injury or
property damage or destruction occurring at such location in connection with
the performance of the Services, other than solely as a result of Seller's
gross negligence or willful misconduct.
Payment
Orders are not
binding upon Seller until accepted by Seller. Customer agrees to pay the total
purchase price for the Products plus shipping (to the extent shipping is not
prepaid by Customer), including shipping charges that are billed to Seller as a
result of using Customer's carrier account number. Terms of payment are within
Seller's sole discretion. In connection with Services being performed pursuant
to a Statement of Work, Customer will pay for the Services in the amounts and
in accordance with any payment schedule set forth in the applicable Statement
of Work. If no payment schedule is provided, Customer will pay for the Services
as invoiced by Seller. Invoices are due and payable within the time period
specified on the invoice, measured from the date of invoice, subject to
continuing credit approval by Seller. Seller, or any of its Affiliates on
behalf of Seller may issue an invoice to Customer. Seller may invoice Customer
separately for partial shipments, and Seller may invoice Customer for all of the
Services described in a Statement of Work or any portion thereof. Customer
agrees to pay interest on all past-due sums at the lower of one and one-half
percent (1.5%) per month or the highest rate allowed by law. Customer will pay
for, and will indemnify and hold Seller and its Affiliates harmless from, any
applicable sales, use, transaction, excise or similar taxes and any federal,
state or local fees or charges (including, but not limited to, environmental or
similar fees), imposed on, in respect of or otherwise associated with any
Statement of Work, the Products or the Services. Customer must claim any
exemption from such taxes, fees or charges at the time of purchase and provide
Seller with the necessary supporting documentation. In the event of a payment
default, Customer will be responsible for all of Seller’s costs of collection,
including, but not limited to, court costs, filing fees and attorneys’ fees. In
addition, if payments are not received as described above, Seller reserves the
right to suspend Services until payment is received. Customer hereby grants to
Seller a security interest in the Products to secure payment in full. Customer
authorizes Seller to file a financing statement reflecting such security
interest. Except as otherwise specified on an applicable Statement of Work,
Customer will reimburse Seller for all reasonable out-of-pocket expenses
incurred by Seller in connection with the performance of the Services,
including, but not limited to, travel and living expenses.
Where Customer’s
payment obligations for Products or any Third Party Services are structured
such that the applicable fees are payable in installments over the subscription
term, Customer acknowledges and agrees that its payment obligations for the
entire subscription term are non-cancellable and non-refundable. Customer shall
remain financially liable for all installment payments due for the full
subscription term, regardless of whether Customer elects to discontinue use of
the Products or Third Party Services prior to the end of the subscription term.
Notwithstanding anything to the contrary in any quote, order form, purchase
order, or other Customer-provided document, Customer acknowledges and agrees
that, upon placement of a purchase order for the Products or Third Party
Services, such purchase is final and non-cancellable, and all fees paid or
payable to Seller are non-refundable. Termination or expiration of the
subscription for any reason shall not relieve Customer of its obligation to pay
all fees due for the full subscription term.
Export Sales
If this transaction
involves an export of items (including, but not limited to, commodities,
software or technology) subject to the Export Administration Regulations, such
items were exported from the United States by Seller in accordance with the
Export Administration Regulations. Customer agrees that it will not divert,
use, export or re-export such items contrary to United States law. Customer
expressly acknowledges and agrees that it will not export, re-export, or
provide such items to any entity or person within any country that is subject
to United States economic sanctions imposing comprehensive embargoes without
obtaining prior authorization from the United States Government. The list of
such countries subject to United States economic sanctions or embargoes may
change from time to time but currently includes Cuba, Iran, Sudan, and Syria.
Customer also expressly acknowledges and agrees that it will not export,
re-export, or provide such items to entities and persons that are ineligible
under United States law to receive such items, including but not limited to,
any person or entity on the United States Treasury Department’s list of
Specially Designated Nationals or on the United States Commerce Department’s
Denied Persons List, Entity List, or Unverified List. In addition,
manufacturers' warranties for exported Products may vary or may be null and
void for Products exported outside the United States.
Warranties
Customer understands
that Seller is not the manufacturer of the Products purchased by Customer
hereunder and the only warranties offered are those of the manufacturer, not
Seller or its Affiliates. In purchasing the Products, Customer is relying on
the manufacturer’s specifications only and is not relying on any statements,
specifications, photographs or other illustrations representing the Products
that may be provided by Seller or its Affiliates. SELLER AND ITS AFFILIATES
HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED TO
PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF TITLE, ACCURACY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WARRANTY OF
NONINFRINGEMENT, OR ANY WARRANTY RELATING TO THIRD PARTY SERVICES. THE
DISCLAIMER CONTAINED IN THIS PARAGRAPH DOES NOT AFFECT THE TERMS OF ANY
MANUFACTURER'S WARRANTY. Customer expressly waives any claim that it may have
against Seller or its Affiliates based on any product liability or infringement
or alleged infringement of any patent, copyright, trade secret or other
intellectual property rights (each a “Claim”) with respect to any Product and
also waives any right to indemnification from Seller or its Affiliates against
any such Claim made against Customer by a third party. Customer acknowledges
that no employee of Seller or its Affiliates is authorized to make any
representation or warranty on behalf of Seller or any of its Affiliates that is
not in this Agreement.
Seller makes no
warranties to the Customer and the Customer hereby acknowledges that Seller
makes no warranties in regard to the applicability of all laws and regulations
affecting, without limitation the manufacture, performance, sale, packaging and
labelling of the Products which are in force within the Customer’s territory.
Customer further
acknowledges and agrees that Seller makes no representations, warranties or
assurances that the Products are designed for or suitable for use in any high
risk environment, including but not limited to aircraft or automobile safety
devices or navigation, life support systems or medical devices, nuclear
facilities, or weapon systems, and Customer agrees to indemnify Seller in
connection with any such use of the Products. Customer further agrees to review
and comply with the manufacture’s disclaimers and restrictions regarding the
use of the Products in high risk environments.
Seller warrants that
the Services will be performed in a good and workmanlike manner. Customer's
sole and exclusive remedy and Seller's entire liability with respect to this
warranty will be, at the sole option of Seller, to either (a) use its
reasonable commercial efforts to reperform or cause to be reperformed any
Services not in substantial compliance with this warranty or (b) refund amounts
paid by Customer related to the portion of the Services not in substantial
compliance; provided, in each case, Customer notifies Seller in writing within
five (5) business days after performance of the applicable Services. EXCEPT AS
SET FORTH HEREIN OR IN ANY STATEMENT OF WORK THAT EXPRESSLY AMENDS SELLER'S
WARRANTY, AND SUBJECT TO APPLICABLE LAW, SELLER MAKES NO OTHER, AND EXPRESSLY
DISCLAIMS ALL OTHER, REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS,
EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED
WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY,
DURABILITY, TITLE, ACCURACY OR NON-INFRINGEMENT) ARISING OUT OF OR RELATED TO
THE PERFORMANCE OR NON-PERFORMANCE OF THE SERVICES, INCLUDING BUT NOT LIMITED
TO ANY WARRANTY RELATING TO THIRD PARTY SERVICES, ANY WARRANTY WITH RESPECT TO
THE PERFORMANCE OF ANY HARDWARE OR SOFTWARE USED IN PERFORMING SERVICES AND ANY
WARRANTY CONCERNING THE RESULTS TO BE OBTAINED FROM THE SERVICES. THIS
DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY AND LIMITED
REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. CUSTOMER ACKNOWLEDGES
THAT NO REPRESENTATIVE OF SELLER OR OF ITS AFFILIATES IS AUTHORIZED TO MAKE ANY
REPRESENTATION OR WARRANTY ON BEHALF OF SELLER OR ANY OF ITS AFFILIATES THAT IS
NOT IN THIS AGREEMENT OR IN A STATEMENT OF WORK EXPRESSLY AMENDING SELLER'S
WARRANTY.
Customer shall be
solely responsible for daily back-up and other protection of its data and
software against loss, damage or corruption. Customer shall be solely
responsible for reconstructing data (including but not limited to data located
on disk files and memories) and software that may be lost, damaged or corrupted
during the performance of Services. SELLER, ITS AFFILIATES, AND ITS AND THEIR
SUPPLIERS, SUBCONTRACTORS AND AGENTS ARE HEREBY RELEASED AND SHALL CONTINUE TO
BE RELEASED FROM ALL LIABILITY IN CONNECTION WITH THE LOSS, DAMAGE OR
CORRUPTION OF DATA AND SOFTWARE, AND CUSTOMER ASSUMES ALL RISK OF LOSS, DAMAGE
OR CORRUPTION OF DATA AND SOFTWARE IN ANY WAY RELATED TO OR RESULTING FROM THE
SERVICES.
Seller will not be
responsible for and no liability shall result to Seller or any of its
Affiliates for any delays in delivery or in performance which result from any
circumstances beyond Seller’s reasonable control, including, but not limited
to, Product unavailability, carrier delays, delays due to fire, severe weather
conditions, failure of power, labor problems, acts of war, terrorism, embargo,
acts of God or acts or laws of any government or agency. Any shipping dates or
completion dates provided by Seller or any purported deadlines contained in a
Statement of Work or any other document are estimates only.
Pricing
Information; Availability Disclaimer
Seller reserves the
right to make adjustments to pricing, Products and Service offerings for
reasons including, but not limited to, changing market conditions, Product
discontinuation, Product unavailability, manufacturer price changes, supplier
price changes and errors in advertisements. All orders are subject to Product
availability and the availability of Personnel to perform the Services.
Therefore, Seller cannot guarantee that it will be able to fulfill Customer’s
orders and cannot guarantee pricing until the order is shipped. If Services are
being performed on a time and materials basis, any estimates provided by Seller
are for planning purposes only.
Credits
Any credit issued by
Seller to Customer for any reason must be used within two (2) years from the
date that the credit was issued and may only be used for future purchases of
Products and/or Services. Any credit or portion thereof not used within the two
(2) year period will automatically expire.
Limitation of
Liability
UNDER NO
CIRCUMSTANCES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY
REMEDY SET FORTH HEREIN, WILL SELLER, ITS AFFILIATES OR ITS OR THEIR SUPPLIERS,
SUBCONTRACTORS OR AGENTS BE LIABLE FOR: (A) ANY INCIDENTAL, INDIRECT, SPECIAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO, LOSS OF
PROFITS, BUSINESS, REVENUES OR SAVINGS, EVEN IF SELLER HAS BEEN ADVISED OF THE
POSSIBILITIES OF SUCH DAMAGES OR IF SUCH DAMAGES ARE OTHERWISE FORESEEABLE, IN
EACH CASE, WHETHER A CLAIM FOR ANY SUCH LIABILITY IS PREMISED UPON BREACH OF
CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY;
(B) ANY CLAIMS, DEMANDS OR ACTIONS AGAINST CUSTOMER BY ANY THIRD PARTY; (C) ANY
LOSS OR CLAIM ARISING OUT OF OR IN CONNECTION WITH CUSTOMER'S IMPLEMENTATION OF
ANY CONCLUSIONS OR RECOMMENDATIONS BY SELLER OR ITS AFFILIATES BASED ON,
RESULTING FROM, ARISING OUT OF OR OTHERWISE RELATED TO THE PRODUCTS OR
SERVICES; OR (D) ANY UNAVAILABILITY OF THE PRODUCT FOR USE OR ANY LOST, DAMAGED
OR CORRUPTED DATA OR SOFTWARE. IN THE EVENT OF ANY LIABILITY INCURRED BY SELLER
OR ANY OF ITS AFFILIATES, THE ENTIRE LIABILITY OF SELLER AND ITS AFFILIATES FOR
DAMAGES FROM ANY CAUSE WHATSOEVER WILL NOT EXCEED THE LESSER OF: (A) THE DOLLAR
AMOUNT PAID BY CUSTOMER FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM OR THE
SPECIFIC SERVICES GIVING RISE TO THE CLAIM; OR (B) $50,000.00.
Limited License
Customer's sole
rights to the work product, materials and other deliverables to be provided or
created (individually or jointly) in connection with the Services, including
but not limited to, all inventions, discoveries, methods, processes, formulae,
ideas, concepts, techniques, know-how, data, designs, models, prototypes, works
of authorship, computer programs, proprietary tools, methods of analysis and
other information (whether or not capable of protection by patent, copyright,
trade secret, confidentiality, or other proprietary rights) or discovered in
the course of performance of this Agreement that are embodied in such work or
materials ("Work Product") will be, upon payment in full, a
non-transferable, non-exclusive, royalty-free license to use such Work Products
solely for Customer's internal use. Customer will have no ownership or other
property rights thereto and Customer shall have no right to use any such Work
Product for any other purpose whatsoever. Customer acknowledges that Sellers
may incorporate intellectual property created by third parties into the Work
Product (“Third Party Intellectual Property”). Customer agrees that its right
to use the Work Product containing Third Party Intellectual Property may be
subject to the rights of third parties and limited by agreements with such
third parties.
Confidential
Information
Each party
anticipates that it may be necessary to provide access to information of a
confidential nature of such party, the Affiliates or a third party (hereinafter
referred to as "Confidential Information") to the other party in the
performance of this Agreement and any Statement of Work. "Confidential
Information" means any information or data in oral, electronic or written
form which the receiving party knows or has reason to know is proprietary or
confidential and which is disclosed by a party in connection with this
Agreement or which the receiving party may have access to in connection with
this Agreement, including but not limited to the terms and conditions of each
Statement of Work. Confidential Information will not include information which:
(a) becomes known to the public through no act of the receiving party; (b) was
known to the receiving party, or becomes known to the receiving party from a
third party having the right to disclose it and having no obligation of
confidentiality to the disclosing party with respect to the applicable
information; or (c) is independently developed by agents, employees or
subcontractors of the receiving party who have not had access to such
information. To the extent practicable, Confidential Information should be clearly
identified or labeled as such by the disclosing party at the time of disclosure
or as promptly thereafter as possible, however, failure to so identify or label
such Confidential Information will not be evidence that such information is not
confidential or protectable.
Each party agrees to
hold the other party's Confidential Information confidential for a period of
three (3) years following the date of disclosure and to do so in a manner at
least as protective as it holds its own Confidential Information of like kind but
to use no less than a reasonable degree of care. Disclosures of the other
party's Confidential Information will be restricted (i) to those individuals
who are participating in the performance of this Agreement or the applicable
Statement of Work and need to know such Confidential Information for purposes
of providing or receiving the Products or Services or otherwise in connection
with this Agreement or the applicable Statement of Work, or (ii) to its
business, legal and financial advisors, each on a confidential basis. Each
party agrees not to use any Confidential Information of the other party for any
purpose other than the business purposes contemplated by this Agreement and the
applicable Statement of Work. Upon the written request of a party, the other
party will either return or certify the destruction of the Confidential
Information of the other party.
If a receiving party
is required by law, rule or regulation, or requested in any judicial or
administrative proceeding or by any governmental or regulatory authority, to
disclose Confidential Information of the other party, the receiving party will
give the disclosing party prompt notice of such request so that the disclosing
party may seek an appropriate protective order or similar protective measure
and will use reasonable efforts to obtain confidential treatment of the
Confidential Information so disclosed.
Return Privileges
IT Acquired allows
Customer returns based on the policies of the original product manufacturer.
Software is not returnable if the packaging has been opened. If software was
distributed electronically, it is not returnable if the licenses were
downloaded. Customers should contact IT Acquired via e-mail at to initiate a
return or for additional information. Customers must notify IT Acquired of any
damaged Products within fifteen (15) days of receipt.
Termination
Either party may
terminate performance of a Service or a Statement of Work for cause if the
other party fails to cure a material default in the time period specified
herein. Any material default must be specifically identified in a written
notice of termination. After written notice, the notified party will, subject
to the provision of warranties herein, have thirty (30) days to remedy its
performance except that it will only have ten (10) days to remedy any monetary
default. Failure to remedy any material default within the applicable time
period provided for herein will give cause for immediate termination, unless
such default is incapable of being cured within the time period in which case
the defaulting party will not be in breach (except for Customer’s payment
obligations) if it used its reasonable efforts to cure the default. In the
event of any termination of the Services or a Statement of Work, Customer will
pay Seller for all Services performed and expenses incurred up to and including
the date of termination plus any termination fee if one is set forth in the
applicable Statement of Work. In such event Customer will also pay Seller for
any out-of-pocket demobilization or other direct costs resulting from
termination. Upon termination, all rights and obligations of the parties under
the Service or Statement of Work (as applicable) will automatically terminate
except for any right of action occurring prior to termination, payment
obligations and obligations that expressly or by implication are intended to
survive termination (including, but not limited to, limitation of liability,
indemnity, confidentiality, or licensing of Work Product and this survival
provision).
Arbitration
Any claim, dispute,
or controversy (whether in contract, tort or otherwise, whether preexisting,
present or future, and including, but not limited to, statutory, common law,
intentional tort and equitable claims) arising from or relating to the
Products, the Services, the interpretation or application of these Terms and
Conditions or any Statement of Work or the breach, termination or validity
thereof, the relationships which result from these Terms and Conditions or any
Statement of Work (including, to the full extent permitted by applicable law,
relationships with third parties who are not signatories hereto), or Seller's
or any of its Affiliates' advertising or marketing (collectively, a “Claim”)
WILL BE RESOLVED, UPON THE ELECTION OF ANY OF SELLER, CUSTOMER OR THE THIRD
PARTIES INVOLVED, EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. If
arbitration is chosen, it will be conducted pursuant to the Rules of the
American Arbitration Association. If arbitration is chosen by any party with
respect to a Claim, neither Seller nor Customer will have the right to litigate
that Claim in court or to have a jury trial on that Claim or to engage in
pre-arbitration discovery, except as provided for in the applicable arbitration
rules or by agreement of the parties involved. Further, Customer will not have
the right to participate as a representative or member of any class of
claimants pertaining to any Claim. Notwithstanding any choice of law provision
included in these Terms and Conditions, this arbitration agreement is subject
to the Federal Arbitration Act (9 U.S.C. §§ 1-16). The arbitration will take
place exclusively in Tampa, Florida. Any court having jurisdiction may enter
judgment on the award rendered by the arbitrator(s). Each party involved will
bear its own cost of any legal representation, discovery or research required
to complete arbitration. The existence or results of any arbitration will be
treated as confidential. Notwithstanding anything to the contrary contained
herein, all matters pertaining to the collection of amounts due to Seller
arising out of the Products or Services will be exclusively litigated in court
rather than through arbitration.
Personal Data
If and to the extent
that Seller will process Personal Data on behalf of Customer in the provision
of Services under this Agreement, the Data Processing Agreement provided
at https://www.itacquired.com/tandcs/data shall apply to such
processing and is incorporated by reference. As used herein, “Personal Data”
means any information that identifies relates to, describes, is capable of
being associated with, or could reasonably be linked, directly or indirectly,
with a particular individual or household in connection with the Services
performed for Customer, including without limitation any information that
qualifies as “personal information” or “personal data” under data protection
laws applicable to Seller.
Miscellaneous
Seller may assign or
subcontract all or any portion of its rights or obligations with respect to the
sale of Products or the performance of Services or assign the right to receive
payments, without Customer's consent. Customer may not assign these Terms
and Conditions, or any of its rights or obligations herein without the prior
written consent of Seller. Subject to the restrictions in assignment
contained herein, these Terms and Conditions will be binding on and inure to
the benefit of the parties hereto and their successors and assigns. No
provision of this Agreement or any Statement of Work will be deemed waived,
amended or modified by either party unless such waiver, amendment or
modification is in writing and signed by both parties. The relationship
between Seller and Customer is that of independent contractors and not that of
employer/employee, partnership or joint venture. If any term or condition
of this Agreement or a Statement of Work is found by a court of competent
jurisdiction to be invalid, illegal or otherwise unenforceable, the same shall
not affect the other terms or conditions hereof or thereof or the whole of this
Agreement or the applicable Statement of Work. Notices provided under this
Agreement will be given in writing and deemed received upon the earlier of
actual receipt or three (3) days after mailing if mailed postage prepaid by
regular mail or airmail or one (1) day after such notice is sent by courier or
facsimile transmission. Any delay or failure by either party to exercise
any right or remedy will not constitute a waiver of that party to thereafter
enforce such rights.
International
Services
If and to the extent
that any Statement of Work involves the provision of Services remotely by
Seller to a Customer location outside of the United States, the following
additional terms shall apply with respect to those Services only.
Customer will pay
for, and will indemnify, defend and hold Seller and its Affiliates and each of
their respective directors, officers, employees and agents harmless from loss
(of any kind), cost, damage or expense (including, but not limited to, attorney’s
fees and expenses) arising out of any Taxes. Customer must claim any exemption
from such taxes, fees or charges at the time of purchase and provide Seller
with the necessary supporting documentation. Any taxes, charges, fees,
penalties and interests in respect thereof that are the responsibility of
Customer hereunder may be invoiced by Seller in the Product or Services
invoices or separately. For purposes of this Section, “Taxes” means any
applicable sales, use, transaction, value added, goods and services tax,
harmonized sales tax, withholding tax, excise or similar taxes, and any
foreign, provincial, federal, state or local fees or charges (including but not
limited to, environmental or similar fees) and any income or business tax
liability, including any penalties and interest in respect thereof, imposed on,
in respect of or otherwise associated with any transaction hereunder, or the
Purchased Items (except taxes on or measured by the net income of Seller).
If the Laws or a
governmental authority imposes or adopts regulation, or there is a change in
the Laws, which requires Seller or any of its Affiliates to register and/or
obtain a governmental license, permit, or consent to make the Services
available within a jurisdiction, Seller has the right not to make available or
terminate the Service to the Customer’s Affiliate(s) in such jurisdiction
without any liability whatsoever to the Customer or its Affiliates. For
purposes of this Agreement, “Laws” means any applicable federal, state,
provincial, local, municipal, regional, foreign, international, multinational
or other constitution, law, statute, treaty, rule, regulation, regulatory or
legislative requirement, ordinance, license, restriction, judicial or administrative
order, code, common law or other pronouncement having the effect of law.
Customer and Seller
are solely obligated to address and resolve all claims, controversies or
disputes associated with provision of Services (including any damages or
injuries to a party’s foreign Affiliates) in the United States as provided in
the Arbitration clause above. In the event a party’s foreign Affiliate brings
suit or makes a claim or demand against the other party or an Affiliate of the
other party located outside of the United States, such party will work with its
foreign Affiliate to dismiss the suit, claim, or demand, and such party will
bring such suit, claim or demand against the other party directly in the United
States instead. In addition, such party will reimburse the other party or the
other party’s Affiliates for any of the costs or expenses that the other party
or the other party’s Affiliates reasonably incurred while responding to the
suit, claim or demand brought by such party’s foreign Affiliate.
Mailing Address
2415 Red Barn Drive
Lutz, FL 33559
Phone: 813.618.8485